The buyer should be able to see in the listing what the purchase will cost and which terms apply. That is why we have rules for shipping, payment methods, fees and terms. Unexpected costs and terms after the sale often lead to dissatisfaction.
You may charge for shipping as long as the cost is reasonable and covers postage, packaging and handling. The full cost must be stated in the shipping field. Tradera does not regulate exactly what may be charged, but we take reports from buyers about unreasonable fees into account.
Not allowed
Stating a different shipping cost in the description than the one in the shipping field
Choosing free shipping but stating a shipping cost in the description
Choosing free shipping when the item can only be collected
Writing that shipping is extra when the shipping field only states collection
Charging separate shipping to make a profit on the shipping cost. Profit should come from the item's price, not from the shipping fee.
Using the shipping cost or other methods to avoid Tradera's fees
Charging extra for a certain payment method, for example Swish
Requiring a certain payment method, or stating other payment methods in the description, when Tradera's payment solution is mandatory
Charging a reminder fee for unpaid items as a private seller
Stating a minimum selling price in the description without choosing the reserve price option
Excluding consumer rights as a business seller, for example the right of withdrawal or the right to complain about faulty goods
Disclaiming responsibility for shipping damage or delivery problems, for example "I am not responsible for postal mistakes"
Allowed
Stating the full shipping cost in the shipping field
Describing what the shipping cost covers, for example packaging and handling, in the description
Using the reserve price option to set a minimum selling price