We will invoice you if you have a negative balance at the end of the month. All fees that can be deducted from your balance will be handled automatically, but sometimes you end up with a negative balance at the end of the month, in which case we will send you an invoice.
When is the invoice sent?
The invoice is always generated at the beginning of the month and is based on the amount in your balance at midnight on the last day of the month. If you do not have a negative balance, your invoice will be for £0, but it is still created so that you have a record.
The invoice shows a due date. If the invoice has not been paid by that date, you risk receiving a reminder fee of 60 kr.
If you receive a reminder invoice, you have 10 days to pay it. If it has not been paid within 10 days, the invoice risks being passed on to a debt collection agency.
How do I pay my invoice to Tradera?
The easiest way is to go to the invoices page and click the pay button and follow the instructions.
Alternatively, you can pay to our PlusGiro: 487 27 04-4, made out to Tradera Sweden AB.
Please remember to enter the correct OCR number if you choose to pay to our PlusGiro.
Can I pay for my purchases on Tradera by monthly invoice?
No, the invoice from Tradera only covers fees from us. If you want to pay for purchased items by invoice, you can choose to pay with Klarna.
Frequently asked questions about fees
No, there is no invoice fee.
If it concerns a commission fee for a sale that did not go through, the easiest way is to report a failed sale from the sold list
For other fees from Tradera, you can contact us at kreditering@tradera.com – Don't forget to include the item number for the item the fee relates to.
In most cases, the money is added directly to your balance and paid out to you at the next payout. When the next payout occurs depends on the payout interval you have chosen on the balance page.
Optional extras – Charged regardless of whether the item was sold or not
Unsold fee – The unsold fee is charged if you publish more than 500 listings in the same calendar month. If you have published more than 500 listings in a calendar month, an unsold fee will be charged for each unsold listing from listing 501 onwards.
Commission fee – If a sale did not go through, you need to notify us by reporting a failed sale
The unsold fee is charged if you publish more than 500 listings in the same calendar month. If you have published more than 500 listings in a calendar month, an unsold fee will be charged for each unsold listing from listing 501 onwards.
The unsold fee is calculated based on listings started during a month, not from their end date.
Listings where the seller has chosen to donate the amount to an organisation/charity are not counted in the total number of listings, so these listings are completely excluded from the unsold fee.
Frequently asked questions about the invoice
In most cases, fees are deducted directly from your balance, which means you may receive an invoice for £0. The reason we send a notification even when the invoice is for £0 is so that you have access to the record of the month's transactions.
You can also find a detailed specification on the Balance page.
On the invoices page there are two different totals taken from your invoice.
Amount – All fees and credits up to the time the invoice was created.
To pay – All fees and credits up to the time the invoice was created, plus all credits and fees deducted after the invoice was created.
The amount shown under "To pay" is always the correct amount on your invoice.
If more than 5 working days have passed since you paid your invoice and it is still marked as "Unpaid", you need to check your payment to ensure you entered the correct OCR number and paid to the right recipient. You can also contact our customer service via chat for further help.
To help us assist you as best we can, please provide the following information:
Date and time of payment
Exact amount
Payment method – (Swish, Card or via bank)
The account number the payment was made to
The reference provided at the time of payment
It is not possible to defer an invoice. If the invoice is paid after the due date, a reminder fee may be added depending on how late the payment was made.
If you have paid a higher amount than what is shown on the invoice, or if something has been credited from your invoice after you have paid, the excess amount will be added to your balance.